Knowledge Base Directory

Welcome to the Cavrnus Knowledge Base Directory. Learn anything from getting started to sharing experiences.

Release
Notes

Learn all of the new features in each major production release of the Cavrnus platform.

VIEW RELEASE NOTES

FAQ

General questions answered to guide you through your journey learning the Cavrnus Platform.

How do I create my first space?

Creating a space is easy! To help walk you through all the ways you can create a space, please click here.

How do I invite people into my spaces?

Cavrnus makes it easy to manage how you share your space between permanent members and guests.

Permanent Members
To invite a permanent member, you can invite a user that is apart of your organization within Cavrnus, or send them a permanent member link to that space.

Guest Links
To invite a guest, you can invite a user via their email, or send them a guest link to that space. Guest links also include guest codes for users that have already downloaded Cavrnus. With a guest code, a user can chose to enter your environment and a particular space by entering the guest code at login instead of their credentials. For more information, please click here.

Via the SDK
While only recommended for advanced users, invites can be sent us

How do I make my space come to life?

Cavrnus allows any creator to create any level of interaction, integrate third-party technologies or curate immersive metaverse experiences with the Cavrnus Creation Toolkit. The Cavrnus Creation Toolkit combines Holoscripting™, Properties, Particles and the Journal into an integrated and extensible system essential for building true-to-life metaverse experiences. For more information on the Cavrnus Creation Toolkit, please click here.

What is the Cavrnus SDK and how do I access it?

The Cavrnus SDK allows developers to connect external applications to the Cavrnus Platform via typescript, javascript and C# APIs. If you have a Cavrnus domain and the appropriate role, by visiting your admin page to download the latest version (i.e. your-domain.cavrn.us/admin). To view our installation video and learn how you can import the Cavrnus Unity Package into your Unity Editor with our SDK, please click here.

Where is my data stored and how is secured?

Cavrnus offers a number of security and privacy features to protect your data! This includes: Active Directory (AD)/LDAP Single Sign-on, Okta/SAML Single Sign-on, OpenID Connect (OIDC) and Multi-factor Authentication (MFA). With the Cavrnus Platform, all voice, video and screen share streams are end-to-end encrypted. All data uploaded to Cavrnus is fully encrypted and stored in the Cavrnus Cloud™ offering enterprise-grade security. For additional security, Cavrnus runs on a Virtual Private Cloud (VPC) or On-premises environment. You can learn more about how we manage your data by visiting our Terms of Service and Privacy Policy page linked here.

How does Cavrnus work with both Unity and Unreal Engine?

The Cavrnus Platform empowers creators with metaverse solutions that leverage the Cavrnus SDK for both Unity and Unreal Engine pipelines. Our Unity-based native applications and Cavrnus Metaverse Connector™ plugin for Unreal Engine are both core to the Cavrnus Platform and allow you to create metaverse destinations with multi-person co-presence, voice, video streaming and screen share, persistence, collaboration tools, dynamic content insertion including 3D objects, images, movies, sounds, PDFs and much more.

If you create with Unity, you can download the Cavrnus SDK to import the Cavrnus Unity Package which works directly in the Unity editor and allows seamless and easy .holo exports to our Unity-based native applications. Unity creators can utilize the Cavrnus Unity Package to create instant shareable metaverse experiences with their existing work in Unity. With the Cavrnus Unity Package, creators can export properties, particles and avatars to import into Cavrnus.

If you create with Unreal Engine, you can use the Cavrnus Metaverse Connector plugin to instantly add the Cavrnus Platform feature set to any existing Unreal Engine project. Dropping the connector into a project also enables Cavrnus inherent enterprise-grade security, Identity and Access Management (IdAM), along with user access controls and content management features that enable any enterprise, brand or creator to deliver immersive Internet experiences to any audience, anywhere in the world, at scale.

How do I connect my tethered XR headset to Cavrnus?

Connecting on tethered headsets can be set up in an instant. For instructions on how to connect via your tethered XR device, please click here.

What is a Cavrnus Space?

A Cavrnus space is your limitless canvas for endless creativity in the metaverse at any scale. Each space comes with built-in voice, video and screen share, seamless co-presence and powerful persistence, all on your own custom domain!

What devices and end-points does Cavrnus support?

Cavrnus supports a wide array of desktop, mobile, VR, AR, web and streaming end points. Among them are Windows, macOS, iOS, Android, Meta Quest, HTC VIVE, Magic Leap 2, Microsoft Hololens 2, Cavrnus Streaming™, Unreal Engine Pixel streaming, and Chrome, Safari, and Firefox browsers. For the full list, please click here.

What content can I import?

Cavrnus supports importing over 40+ file types, including over 30+ 3D file types such as .fbx, .gltf, .usd and .usdz, along with 2D and audio files. For the full list of supported file types, please click here.

Why are all my 3D files converting to .holo?

The versatility of your content is extended into our .holo format, which allows for the addition of persistent changes, animations, typescript-powered interactivity and annotations. To learn more about .holo files and our custom scripting language Holoscripting™, click here.

What kinds of avatars can I be?

You can choose from a wide variety of avatars allowing you to express yourself as you imagine. Cavrnus enables avatar personalization with a combination of default avatars, our signature streaming Chromatars™ and support for Ready Player Me. You can even upload any 3D object in your content library as your avatar! With the new-Cavrnus Creation Toolkit, support for rigged avatars is available for any Cavrnus metaverse. If there are any additional avatars you would like us to support, please let us know by sending us an email at info@cavrn.us.

How can I add and manage users in my account?

To find out how you can utilize the administrator portal to manage users, licenses, spaces, guest link access, the Cavrnus SDK and much more, please click here.

How do I get my Microphone, Video and Speakers to work in Cavrnus?

When you are collaborating and communicating via Cavrnus, we recommend using headphones and avoiding external speaker outputs as these can lead to echoing and poor audio quality experiences. If you are connecting for the first time through our Unity-based native applications, you will need to allow permissions for your device to access your Microphone and Camera. Once you do, you can navigate to your Settings menu to set or modify your Audio Input, Audio Output and Muted by Default settings. If you are connecting for the first time through our 2D web video conferencing client, you will have to allow your Web Browser access to your Microphone.

How do I share my screen?

If you are connecting for the first time through our Unity-based native applications, you will need to allow permissions for your device to access your Screen Recording. Once you do, you can open the Presentation Menu in the upper right hand corner of the Navigation. From this menu, you can start screen sharing by selecting a display source. Others can view your screenshare by clicking your picture in the user list to open up the stream or they can view your stream on any streamboard or surface in the space. Note: if you are using macOS for screensharing functionality, the application will need to be restarted in order for this update to process.

How do I enable AR on iOS and Android tablets?

Connecting on tethered headsets can be set up in an instant. For instructions on how to connect via your tethered XR device, please click here.

Need Support?
support@cavrnus.com